Welcome to calibion.shop. We value your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website, browsing our content, or making a purchase. By using this website, you acknowledge that you have read and understood the contents of this Privacy Policy.

  1. Information Collection

When you visit or use calibion.shop, we may collect the following information as required for our services:

Personal Information: Including your name, email address, phone number, billing address, and shipping address.

Order Information: Including order numbers, purchase history, order status, and shipping-related details.

Device and Browsing Information: Including your IP address, browser type, device information, pages visited, and records of your website usage.

Information Provided Voluntarily: Any information you submit when contacting us with inquiries or feedback.

  1. Use of Information

We use the information we collect for the following purposes:

To process orders, arrange shipping, and provide related services.

To respond to customer inquiries and assist with order-related or after-sales issues.

To improve website functionality, user experience, and service quality.

To identify suspicious activity and prevent fraud, unauthorized access, or other security risks.

To comply with applicable laws, regulations, and legal obligations.
We will not use your personal information for purposes inconsistent with this policy without a lawful basis.

  1. Information Sharing and Disclosure

To facilitate our business operations, we may share information with the following third parties, to the extent necessary:

Payment Service Providers: For processing payments and verifying transactions.

Logistics and Shipping Providers: For fulfilling and tracking order deliveries.

Technical Service Providers: For website hosting, system maintenance, security, and data analysis.

Legal or Regulatory Authorities: When required by law or necessary to protect our legal rights and interests.
We do not sell your personal information to third parties for their own independent marketing purposes.

  1. Payment Information Security

We employ reasonable technical and administrative measures to protect transaction information. Payments may be processed by third-party payment service providers, and such information will be handled in accordance with their respective privacy policies and security standards. We do not proactively store full bank card numbers or card security codes (CVV); the specific handling of payment information depends on the payment service being used.

  1. Cookies and Similar Technologies

calibion.shop may use cookies and similar technologies to remember your preferences, maintain your shopping process, analyze website traffic, and improve your browsing experience. Some cookies are essential for the website to function properly, while others may be used for statistical purposes or to optimize features.
You can manage or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

  1. Information Storage and Protection

We retain personal information for as long as is reasonably necessary to fulfill the purposes described in this policy, in accordance with applicable legal requirements. Records related to orders, transactions, and other relevant activities may need to be kept to comply with legal or financial regulations.
We implement reasonable security measures to reduce the risk of unauthorized access, disclosure, loss, or misuse of personal information. However, please note that no method of transmission over the internet or electronic storage is entirely secure.

  1. Your Privacy Rights

Depending on the laws applicable in your region, you may have the right to:

Access the personal information we hold about you.

Request the correction of inaccurate or incomplete information.

Request the deletion of your personal information, subject to legal requirements.

Object to certain data processing activities or withdraw your consent.

Request a copy of your personal information, or, where permitted by law, request restrictions on how it is processed.
If you wish to exercise any of these rights, please contact us using the contact information provided on the website. We may need to verify your identity before processing your request.

  1. Privacy of Minors

This website is not intended for minors. We do not knowingly collect personal information from children under the age defined by law. If we discover that such information has been collected inappropriately, we will take reasonable steps to address the situation, in accordance with applicable law.

  1. Third-Party Websites

This website may contain links to third-party websites or services. These third parties have their own privacy policies and data handling practices. We have no control over their operations; we recommend that you review their respective privacy terms before using their services.

  1. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, or applicable laws. Updated content will be posted on this page, with a new effective date indicated where appropriate. We recommend that you check this page periodically to stay informed about the latest privacy policies.